RSIS International

Ms. Patience John-Chukwu

Ms. Patience John-Chukwu

Lecturer

Western Illinois University
Country
United States of America
Education
MSc Applied Statistics and Decision Analytics Post-Baccaulaureate in Business Analytics BSc Banking & Finance
Journal
International Journal of Research and Innovation in Social Science (IJRISS)
Biography
Education

Master of Science in Applied Statistics and Decision Analytics Jan 2023 – Dec 2024
Western Illinois University, United States

Post-Baccalaureate Certificate in Business Analytics Jan 2023 – Dec 2024
Western Illinois University, United States

Bachelor of Science in Banking and Finance Sept 2014 – June 2018
Central University, Ghana

Skills

Technical Skills: R Programming, Alteryx, SQL, Microsoft Excel, Data Visualization (Tableau), Statistical Analysis, JIRA

Soft Skills: Communication and Collaboration, Time Management, Data Storytelling, Adaptability, Teamwork, Organizational and Prioritization Skills, Problem-Solving, Attention to Detail, Project Management, Critical Thinking

Relevant Work Experience

Finance & Business Manager – JP Morgan Chase Dec 2024 – Present

  • Automated financial reporting processes using Alteryx to streamline slow Excel worksheets, improving accuracy and efficiency.
  • Collaborated cross-functionally with Product and Technology teams to drive strategic investment decisions aligned with business objectives.
  • Developed and managed consolidated reporting for the full Consumer Bank portfolio, enhancing financial transparency and impact analysis.
  • Led coordinated roadmap execution, prioritizing initiatives and ensuring transparent governance over change processes.
  • Drove performance accountability through KPI tracking, budgeting, and forecasting to enable data-driven decisions.

Financial Data Analyst – Zenith Bank Ltd. Oct 2019 – Jan 2023

  • Conducted financial analysis using Python and Tableau to uncover trends, leading to a 15% improvement in sales efficiency.
  • Created dynamic Tableau dashboards for executive reporting on revenue performance.
  • Employed advanced SQL queries to manipulate large datasets, improving data accuracy by 25%.

Data Analyst Intern – Zenith Bank Ltd. Aug 2018 – July 2019

  • Utilized R and SQL to analyze large datasets covering sales, marketing, and customer behavior, driving strategic business insights.
  • Maintained awareness of industry trends and best practices in data analysis and reporting.
  • Developed predictive models and regression analyses to optimize operations and enhance customer satisfaction.
  • Collaborated cross-functionally to identify data needs and support product development and marketing strategies.
Certifications
  • SQL Certificates – DataCamp (2023)
  • R Programming Certificates – DataCamp (2023)
  • Databases and SQL with Python – Coursera (Present)
Research Interests
Finance
Experience
4
Other Reviewer
Dr. Daniel Adekera
Mr. Daniel Adekera PhD
Dr. Suresh Kumar
Dr. Suresh Kumar
Dr. Aditi Sindhu
Dr. Aditi Sindhu
Dr. Isima Precious Omozusi
Dr. Isima Precious Omozusi
Mr. Ibrahim Akintunde Raji
Mr. Ibrahim Akintunde Raji
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